Step 1. Configure WordPress Server

Check to ensure that your web host has the minimum requirements to run WordPress and themes.

• Always make sure they are running the latest version of WordPress.

• If necessary, you can download the latest release of WordPress from the official WordPress website.

• Always create secure passwords for FTP and Database.

Minimum Requirement

Many issues you may run into such as white screen, demo content fails when importing, empty page content, skin not being saved, Add Listing not being saved and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:

max_execution_time = 300

memory_limit = 128M

post_max_size = 64M

upload_max_filesize = 64M

max_input_time = 300

max_input_vars = 3000

Also, consider upgrading your PHP version to the latest version, the newer the better.

In cases when you cannot update the PHP version yourself, you need to contact your host about this. The upgrade process is very easy and should be something that your host can do for you without impacting your website or charging you a fee. Here’s a letter you can send to your hosting company:

Dear host,

I’m running Ncmaz theme on one of your servers and this theme has recommended using at least PHP 5.6 or higher. WordPress, the content management system that my theme uses, has listed PHP 7.4 as the recommended version on their requirements page: https://wordpress.org/about/requirements/

Can you please let me know if my hosting supports PHP 7.0 or higher and how I can upgrade?

Also please increase those limits to a minimum as follows: max_execution_time = 300 memory_limit = 128M post_max_size = 64M upload_max_filesize = 64M max_input_time = 300 max_input_vars = 3000

Looking forward to your reply.

How To Verify Your Current PHP Limits?

You can check your PHP configuration limits also by installing the WordPress phpinfo() plugin and then going to Settings > PHP Info. The first column (Local) refers to your installation value, and the second column (Master) refers to the limits of your host. The latter values are often lower if you have selected a cheaper hosting package.